1. Protecting Your Privacy
North Staffordshire Press & Academics (“NSP&A”) is committed to protecting your privacy and maintaining the security of any personal information you provide to us. We comply with UK GDPR and the Data Protection Act 2018. This statement explains what data we collect, how we use it, and your rights.

2. Ordering & Booking Details
When you order a book or book onto a workshop, we may need your name, address, email address and (if applicable) payment details. Payments are processed securely by third-party providers (e.g. PayPal) — we do not store or process card details ourselves. You may withhold personal information not required for the order or booking process.

3. How We Use Your Information
We use your personal information to provide the services you request, maintain internal records, and (if you opt in) update you about new books, workshops, or services.

4. Information We May Collect

  • Name and contact details (email, phone, postal address)
  • Demographic information such as postcode, preferences, and interests
  • Manuscript details or workshop participation details, where provided
  • Other information relevant to customer surveys, offers, or service delivery

5. What We Don’t Do
We will never sell, rent, or trade your personal information. Data is only shared with trusted third-party providers (such as payment processors or print partners) where necessary to deliver a service.

6. Security
We take appropriate technical and organisational measures to protect your data. This includes secure storage, restricted access, and encrypted transmission of sensitive data. You may check, update, or request removal of your data at any time.

7. Cookies & Tracking
Our website uses cookies to improve user experience. Cookies are small text files placed on your device. We may use:

  • Traffic log cookies (to analyse site usage and improve design)
  • Performance cookies (to ensure smooth functionality)
  • Optional marketing/analytics cookies (if you consent)
Cookies do not give us access to your computer or personal data beyond what you choose to share. You can accept or decline cookies via your browser settings. Declining cookies may affect site functionality.

8. Links to Other Websites
Our site may contain links to external sites. Once you leave our site, we cannot be responsible for the protection or privacy of data you provide on other websites. Please check their privacy policies.

9. Your Rights
You have the right to:

  • Access a copy of the personal data we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent to marketing communications at any time
To exercise these rights, please contact us using the details below.

10. Contact
If you have any questions about this Privacy & Cookie Policy, please contact us:
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: 07714 451587
Office: Keele in Town, 53 Ironmarket, Newcastle-under-Lyme, ST5 1PE

This policy was last updated: 24th September 2025

How We Can Help

We offer support in a range of ways, from reviewing your manuscripts and book proposals to providing clear publishing guidance. Our team delivers professional proofreading, copy-editing, and typesetting for books, academic documents, and more, along with specialist indexing services backed by years of expertise.

Based in Newcastle-under-Lyme, Staffordshire, serving writers across the Potteries and wider region with independent publishing services, proofreading, editing, and creative writing workshops.